Frequently Asked Questions
Everything you need to know about our curated collections and services.
What materials are used in Liberal Jewellery pieces?
We use high-quality materials including 18k gold plating over stainless steel, 925 sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.
How should I care for my jewellery to prevent tarnishing?
To maintain your jewellery's shine, avoid contact with perfumes, lotions, and water. Store each piece in its original pouch and wipe with a soft microfiber cloth after use.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by location but generally takes between 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all items in their original, unworn condition. Please note that for hygiene reasons, earrings are non-returnable unless faulty.
Do you offer a warranty on your products?
Yes, all Liberal Jewellery items come with a 6-month warranty covering manufacturing defects. This does not cover accidental damage or natural wear and tear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.